Thank you for being a great customer
We hope you enjoy your time shopping come read our blog here.
We are happy to help you with any questions regarding existing orders or places a new order. Please email us at Sales@btsbeautysupply.com or complete the form below.
Our Hours of Operation are Monday – Friday 9am – 5pm (PT). We will return your message no later than the next business day.
MISSION STATEMENT: To Share our passion for the beauty industry by curating innovative, conscience cosmetics and self care products.
Behind the Scenes Beauty Supply was created to share, educate and inspire all those who love self care, cosmetics and the beauty industry. We carefully select personal care brands that are cutting edge, innovative, independent and most importantly Fun to share with our customers. Our goal is to create a shopping experience where you can receive professional recommendations and shop with confidence that you are using consciously created cosmetics and personal care products.
SHIPPING INFO/RETURN POLICY
We are happy to offer shipping to All 50 states. We currently do not offer international shipping.
WHAT TYPES OF PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Mastercard, Discover, American Express and Paypal.
CAN I CHANGE OR CANCEL MY ORDER ?
An order may be cancelled if it has not been processed for shipment. To cancel your order, please contact firstname.lastname@example.org during business hours (9:00 AM to 5:00 PM (Pacific Time) Monday-Friday) for immediate assistance.
HOW CAN I TRACK MY ORDER?
You will receive an email after your order has been processed and packaged for delivery with a Fedex tracking number.
HOW SOON WILL I RECEIVE MY ORDER?
We do our best to process all orders within 24 hours of receiving it. We do offer expedited or express shipping as well, please contact us at 702-871-8663 or email us at email@example.com to do so. Most orders will be shipped out with in 24- 48 hours and delivered within 3-5 days.
WHAT IS THE RETURN POLICY?
If for any reason you are unsatisfied with your purchase or an item was damaged upon delivery, We are happy to provide you with a refund or exchange. We offer 3 day (72 Hour) return policy from date of purchase. To begin a return contact us at firstname.lastname@example.org
HOW MUCH IS SHIPPING?
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